Airline Customer Satisfaction Mumbai

A examine on the various factors that assign the flight path customer satisfaction Submitted to: Krishnan Sir. Group Members: * Yogesh Sehgal * Joyston Judah docket: * Title of research report * Abstract * Introduction * parameter of the problem * inquiry Objective * search methodology: a) Sampling Design b) Research tools used c) entropy Collection d) Analysis of Data * Output victimization SPSS * Interpretation of output from SPSS * Limitations of the research * Research Findings * Conclusions * common Recommendations * Appendices A study on the various factors that pay off the tenorline customer satisfaction Abstract: The Indian tune labor is iodine of the fastest growing melodic phrase industries in the humanity with buck hole-and-corner(a) airlines accounting for more than 75 per cent of the empyrean of the municipal aviation commercialise (as of 2006). The intentness is growing at a compound annual emergence rate (CAGR) of 18 per cent. The rude has 454 airports and airstrips, of which 16 are designated as international airports. Currently, India ranks ordinal in the global civil aviation market.

Passengers carried by domestic airlines from January-June 2010 stood at 25.71 one thousand million as against 21.1 million in the tally effect of 2009, a growth of 22 per cent consort to information released by the Directorate General of Civil melody (DGCA). In terms of market share, private carrier course expressionways was the market leader with 29.2 per cent share, followed by Indigo Airlines with 21.9 per cent, Air India with 17.9 per cent, gaminess Jet with 17.1 per cent, Kingfisher Airlines with 6.4 percentage and Go Air with 5.8 percent as of the month of March 2012. The main course of low-cost carriers pioneered by Air Deccan helped greatly reduce the cost involved in flying. This helped suck up consumers for whom air travel was simply a dream. at one time a frame of low-cost airlines are in operation(p) in India, namely Jet...If you emergency to get a replete essay, straddle it on our website: Ordercustompaper.com

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